Last updated: June 10, 2026
I keep this simple and fair — no fine-print games. Here’s how payments, cancellations, and refunds work across everything I offer. Questions anytime: at hello@bilbreylee.com.
Payment methods. Services and calls are paid through Stripe; the Workbook is sold through Gumroad. Payment is due at the time of booking or purchase unless we’ve agreed to a payment plan in writing.
Business Brain™ Sprint ($497 founding / $1,497). A Sprint reserves dedicated time with me, so:
- Full payment (or your agreed plan) holds your spot.
- Cancel 7+ days before your start date: full refund.
- Within 7 days of the start, or once we’ve begun: fees are non-refundable, but you may reschedule once with at least 48 hours notice.
Monthly Clarity Support ($397/month).
- A month-to-month subscription with no long-term contract.
- Cancel anytime before your next billing date and you won’t be charged again.
- Past payments aren’t refunded, and there’s no partial-month proration.
Business Brain™ Setup ($3,997–$5,997).
- By application. Typically begins with a deposit, with the balance on an agreed schedule.
- Deposits are non-refundable once work begins. Specific terms are confirmed in your project agreement.
Workshops.
- The intro workshop is free — just register.
- Paid workshops ($47) include instant access to the session and replay, so they’re non-refundable. If you ever can’t access what you paid for, email me and I’ll make it right.
Business Brain™ Workbook ($47).
- As an instant digital download, the Workbook is non-refundable. If you have any trouble accessing it, reach out and I’ll help right away.
Free discovery calls.
- No charge. If your plans change, please reschedule or cancel using the link in your confirmation email so the time can open up for someone else.
Failed or missed payments (plans & subscriptions).
- If a scheduled payment doesn’t go through, I’ll reach out so we can sort it. Access may pause until the balance is current.
Before a chargeback.
- If something feels off about a charge, please email me first — I’d much rather make it right directly than have you dispute it with your bank.
Changes to this policy.
- I may update this policy from time to time; the date above reflects the latest version. Your purchase is governed by the policy in effect when you bought.